Returns and order cancellations
Returns Policy
- Email support@grillblazer.com with your order number to receive your return authorization. If the item is either defective or damaged in shipping, we will issue a prepaid shipping label. In all other cases, the buyer is responsible for return shipping and may return the item using the carrier of his/her choice.
- We do not accept any returns after 45 days from the ship date
- If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery, and we will work with you to quickly resolve the issue.
- To cancel an order, please contact us at sales@grillblazer.com as soon as possible. If your order has not yet shipped, we will refund your payment and stop the shipment. If it has already shipped, we will refund your payment as soon as we receive the product(s) back from you and process them at our warehouse.